Shipping answers

Frequently asked shipping questions

Find direct answers on domestic and international delivery, accepted items, packaging, transit timing, and where to go when your question is specific to a shipment.

Common questions

Answers to the questions we hear most

Short, direct answers covering shipping options, tracking, and coverage zones.

Which shipping options are available?

Shipping options depend on destination and parcel details. Review the Services page to compare domestic and international delivery methods before you send.

How do I track a shipment?

Use the Tracking page and enter your shipment reference to see its current status. Status updates reflect the latest scan recorded for the parcel.

Which areas do you serve?

Service areas are listed on the Services page, separated into domestic and international coverage. If your destination is not listed, contact us before you ship.

Question not covered here?

Reach us through the Contact page for shipping questions that are specific to your parcel or route.